SUMMARY The Service Coordinator is the operational hub of the Company’s IT service desk. This role receives, evaluates, and prioritizes incoming IT support and project requests, then assigns and schedules the right engineers to deliver them.
SUMMARY We are looking for an experienced Service Desk Associate III who can solve complex, third tier trouble tickets for end users. This person is an excellent communicator who works well in a Team based environment
SUMMARY We are looking for a Quality Assurance Analyst to ensure consistent service quality across IT support and service delivery operations. This role focuses on reviewing support tickets and customer interactions to evaluate documentation quality, troubleshooting
SUMMARY We are looking for a skilled Microsoft Modern Work Engineer to design, implement, support, and troubleshoot Microsoft Modern Work solutions across client environments. This is a hands-on engineering role focused primarily on Microsoft 365 ,
SUMMARY The MajorAccount Sales Assistant role responsible for accurate, timely and qualitytransactions of all products and solutions to company’s Sales Representativesthat contribute to a high level of client satisfaction. JOBRESPONSIBILITIES · Assist Major Account Sales Representatives
SUMMARY We are seeking aPresales Solutions Engineer – Voice & Telephony to join our US-basedManaged Services Provider (MSP) client. This is a primarily customer-facingpre-sales role responsible for partnering with sales teams, solutionspecialists, and customers to understand
This is a remote position. SUMMARY The role of Enterprise Service Desk Team Lead is primarily responsible for acting as a technical escalation supporting Tier 1 & 2 teams, actively working tickets, and ensuring requests and