Role Responsibilities Receive, triage, and manage assigned technical support tickets through Zendesk for ServiceChannel products including APIs, EasyPay, FSM, Data Direct, and related platform services Monitor assigned ticket queues, prioritize inbound requests as directed by Support Queue owner, and
With a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people.
Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build.
About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. Were driven to raise a new standard of quality customer service at scale, enabling enterprise companies to
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Say hello to a rewarding career and come join
About Re:Build Manufacturing Re:Build Manufacturing is a growing family of industrial and engineering businesses combining enabling technologies, operational superiority, and strategic M&A to build America’s next generation industrial company. At Re:Build we deploy deep expertise in
Work ScheduleRotational days/weekends Environmental ConditionsOffice Job Description 職務概要（Position Summary） Support Analyst／Technical Support Specialist II は、Technical Support Team の一員として、Thermo Fisher Scientific の Digital Science and Automation Solutions（DSAS）部門が提供する製品について、お客様に対し24時間365日の高品質なテクニカルサポートを提供する役割を担います。 このポジションでは、サポート案件に対して目標対応時間内に迅速に対応するとともに、ヘルプデスクサービスの継続的な改善活動へ積極的に参加することで、高い品質基準を維持することが求められます。 また、週末勤務および、顧客サポートやトレーニングのために最大25％程度の出張に対応できることが必要です。 主な職務内容（Key Responsibilities） 優れた分析力および問題解決能力を有し、Thermo Fisher ScientificのDigital Science and Automation Solutions製品（SampleManager LIMS、Watson LIMS、Integration Managerなど）に関する知識を持つこと。 ITサービスマネジメント（ITSM）のベストプラクティスを理解し、インシデント管理、問題管理、根本原因分析（Root
Software Developer — Technical Support PerseusPay Product Team • Perseus Payments Inc. Job Details Department Engineering — PerseusPay Reports To Software Development Manager Location Remote — Canada (Greater St. John’s Area, Newfoundland) Working Hours Monday–Friday, 8:00 AM –
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the worlds largest enterprises. By
About AvePoint Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers
Overview The Level 2 Security Technical Support position exists within Interface’s Customer Support Organization centered around Security Lifecycle Support. Interface provides nationally recognizable clients with a diverse bundle of managed communications, networking, and security solutions. A Level 2 Technical Support Agents’ functional
Description Zero Networks, a cutting-edge network security solutions provider, is at an exciting time in its history and is growing fast! At Zero Networks, we cherish the spirit of friendship, growth, excellence, transparency, and perseverance. We
360dialog is the leading Whatsapp platform for Independent Software Providers. We are hosting the Whatsapp channels for more than 800 software solutions and 45000+ B2B clients. As a bootstrapped and profitable company with no investors in
About the role: This role is responsible for delivering reliable 2nd line support for Enfuces card issuing and payment solutions. Youll work closely with customers to investigate, troubleshoot and resolve technical and operational issues, while providing expert guidance
Deine Aufgaben Your MissionThe rise of Agentic AI demands rock-solid reliability and proactive support. At Hypatos, our Technical Support Engineers are the guardians of system excellence—ensuring every AI solution we deliver operates at peak performance with minimal disruption to
. Remote Audiology Technical Support Specialist: M-TH 10:30am-7pm, F 10am-6:30pm CST, some Saturdays and holidays The Audiology Technical Support Specialist is responsible for providing expert-level support to customers by troubleshooting, fitting, and recommending hearing solutions. This role partners closely with providers
ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides
Field Technical Support Representative Description - Job Description Field Technical Support Representative Description - HP Customer Support and Services Onsite Delivery HPs Customer Support & Services On-site Delivery organization works with our customers to effectively manage their IT needs across their businesses,
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents