SUMMARY The Sr. Technical Analyst serves as the primarypoint of contact for customers requiring support for Unified Communications asa Service (UCaaS), VoIP, and related collaboration services. This role operatesin a fast-paced, call center-driven environment and handles
SUMMARY We are lookingfor a technically strong Team Lead to head our Philippines-based NOC team aspart of a follow-the-sun operating model. This is a hands-on, working lead role, you will carry a technical workload alongside your
SUMMARY The Senior Network Engineer is responsible for designing, implementing, maintaining, and troubleshooting enterprise and datacenter network infrastructure. This role serves as a senior technical resource and escalation point for complex network issues, supporting high-availability environments
SUMMARY The Senior Linux Engineer is a highly technical role responsible for managing, maintaining, and optimizing Linux-based systems within a complex and performance-driven environment. This role requires strong hands-on expertise in Linux administration, virtualization, and networking,
SUMMARY We are looking for an experienced DataPlatform Engineer with a strong background in cloud infrastructure, DevOps,and enterprise technology solutions. The role will be responsible fordesigning, implementing, and supporting scalable and secure cloud environmentsacross AWS, Azure,
SUMMARY The Level 1 NOC Engineer serves as the first line of support for monitoring customer networks, systems, and managed services. The role focuses on monitoring alerts and incoming tickets, performing basic troubleshooting and response actions,
SUMMARY The idealcandidate is an experienced Project/Program Manager with strong AI orautomation delivery and governance experience. Lead the end-to-end delivery andoperationalization of AI capabilities. The role focuses on taking AIcapabilities from initial business need through pilot,
SUMMARY We are lookingfor an AI Platform Support Engineer with a strong IT/application supportbackground and hands-on experience troubleshooting APIs, integrations, logs,and AI/LLM tools. The role will serve as the first line of technical supportfor the AI
SUMMARY As a Managed Services Engineer 1, you are a frontline, customer-centric engineer supporting our customers’ technology programs on the Service Desk. Success is measured by your ability to resolve tickets timely with high customer satisfaction,
SUMMARY The Warranty Claims Coordinator owns company warranty claims process end to end — filing claims with warranty providers, creating Purchase Order claims returns in ServiceTitan, and processing vendor credit memos — and supports the AP
SUMMARY The Level 2 Technician – IT & VoIP is responsible for resolving escalated technical issues across endpoints,servers, networks, and voice systems, delivering stable, high-quality IT andVoIP services for multiple MSP clients. This role owns complex
SUMMARY Analyst, Enterprise Service Desk is responsible for serving as an initial point of contact for triaging, then resolving or accurately escalating incoming client or system generated requests as well as providing a world class client
SUMMARY Analyst, Enterprise Service Desk is responsible for serving as an initial point of contact for triaging, then resolving or accurately escalating incoming client or system generated requests as well as providing a world class client
This is a remote position. SUMMARY The role of Enterprise Service Desk Team Lead is primarily responsible for acting as a technical escalation point supporting Tier 1 & 2 teams, actively working tickets, and ensuring requests
This is a remote position. SUMMARY Enterprise Service Desk is responsible for serving as an initial point of contact for triaging, then resolving or accurately escalating incoming client or system generated requests as well as providing
SUMMARY Enterprise Service Desk is responsible forserving as an initial point of contact for triaging, then resolving oraccurately escalating incoming client or system generated requests as well asproviding a world class client experience daily. Level Ones
SUMMARY The Marketing Administrator provides administrative andoperational support to the marketing team. This role is responsible forcoordinating marketing activities, maintaining marketing databases, organizingevents and campaigns, preparing reports, and ensuring the smooth execution ofmarketing initiatives. JOBRESPONSIBILITIES Assist
SUMMARY We are seeking a Business Operations Manager (EOS ProgramManager) to own and drive the organizations operating cadence within an EOSenvironment. This role is responsible for ensuring strategic priorities aretranslated into consistent execution by managing planning
SUMMARY The Senior Infrastructure & Cloud Solutions Engineer isa senior-level, client-facing, billable engineering role responsible fordesigning, implementing, and delivering technology solutions across clientenvironments. This is a hands-on project delivery position focused oninfrastructure modernization, Microsoft 365 and
SUMMARY Youll manageyour shifts NOC Engineers directly no layer in between. Day-to-day technicalownership of the queue stays with a rotating Duty Lead among the engineers;your job is making sure the right people are on shift, performing