The Field Office Technician provides on‑site technical support at field locations, performing wellness checks and resolving incidents involving user devices, conference technologies, and local network components in a federal IT environment. This role acts as the
Directs and organizes management studies which may include surveys and special projects, as necessary. Identifies and implements new organizational processes and procedures backed by advanced analytical work. Makes significant contributions to department goals and planning efforts.
Responsible for the deployment, provisioning, hardening, and optimization of cloud infrastructure and related cloud services. Utilizes scripting and infrastructure technologies for environment orchestration. Collaborates with cross functional teams for the deployment and ongoing support of cloud
Responsible for unique or complex information systems and/or information technology projects across more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis,
Responsible for unique or complex information systems and/or information technology projects across more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis,
The Trainer I, delivers structured technical training on program applications in classroom, virtual, conference, and field environments. This role supports end-user adoption and effective system use by providing clear instruction, assisting with training event execution, supporting
The Customer Service Specialist I – Bilingual (Spanish) provides routine customer support across inbound calls, outbound calls, email, web chat, and back-office service functions. This role supports customer satisfaction and service level agreement adherence by completing
The Network Engineer, Senior designs, implements, and optimizes complex enterprise network infrastructures that support mission-critical systems in highly regulated government environments. This role goes beyond traditional network engineering and requires a well-rounded infrastructure expert who can
Responsible for unique or complex information systems and/or information technology projects across more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis,
The PKI Lead Engineer serves as the senior technical authority for the design, implementation, and sustainment of enterprise Public Key Infrastructure services that enable secure authentication, encryption, and digital signatures across the client’s IT environment. This
Serves as a frontline representative assisting individuals who receive disability benefits under Supplemental Security Income (SSI) or Social Security Disability Insurance (SSDI). Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well
The Web Services Lead is responsible for leading the engineering and day‑to‑day operations of enterprise web platforms that host critical business applications across on‑premises and cloud environments. This role oversees installation, configuration, and lifecycle management of
The Cloud Computing Support Lead serves as the senior technical expert for enterprise cloud infrastructure and services that host mission‑critical workloads in a highly regulated environment. This role designs, implements, and operates secure, resilient, and scalable
The ITSM Functional Analyst specializes in IT service‑management processes and tooling, aligning workflows with ITIL best practices to improve service quality and consistency across the enterprise. This role analyzes, designs, and configures incident, problem, change, request,
Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems). Oversee deep‑dive investigation of incidents that cannot be resolved by
We are seeking a Test Engineer with a strong background in designing and executing functional, integration, regression, and smoke testing for Pega applications. The ideal candidate brings hands-on experience with UI testing, API testing, Agile delivery,
About Rimini Street, Inc. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the
Works on multiple projects and/or programs in support of varying government contracts, including general project oversight in the absence of the Project/Program Manager. Responsible for executing contract deliverables and project tasks. Uses source data to evaluate the effectiveness
Position Overview The Application Developer (ServiceNow Developer) designs, develops, and maintains enterprise applications on the ServiceNow platform, with a primary focus on Customer Service Management (CSM) and Service Portals in an agile environment. This role translates
The Junior System Administrator supports the daily operation and maintenance of enterprise IT systems to ensure availability, performance, and security in a mission‑critical environment. The role focuses on hands‑on administration of operating systems, user accounts, configurations,