The Calix platform enables Communication Service Providers (CSPs) of all sizes to transform and future-proof their businesses. Through real-time data, automation, and actionable insights delivered viaCalix One— our cloud-first, AI-powered platform — CSPs can simplify operations,
About DrFirst For 25 years, DrFirst has empowered providers and patients to achieve better health through intelligent medication management. We improve healthcare workflows and help patients start and stay on therapy with end-to-end solutions that enhance
职位概述 技术支持工程师将主要负责 Qualitrol 产品在中国市场的现场技术支持、故障诊断、维修维护、安装调试以及客户服务工作。该职位需要与客户、销售团队、工程团队及渠道合作伙伴密切协作，确保客户获得高质量的技术支持和优异的使用体验。 理想候选人应具备扎实的技术能力、优秀的问题解决能力、良好的沟通技巧，并具备未来发展成为应用工程师（Application Engineer）或技术销售工程师（Technical Sales Engineer）的潜力。 主要职责 技术支持与服务 1. 为 Qualitrol 产品及系统提供现场安装、调试、故障诊断、维修及维护支持。 2. 分析并解决客户现场技术问题，识别根本原因并推动纠正措施的实施。 3. 通过电话、邮件、远程支持及客户拜访等方式，为客户提供及时、专业的技术支持。 4. 编写服务报告，记录故障排查过程、解决方案及客户反馈。 5. 与全球工程团队、产品管理团队及技术支持团队协作，共同解决复杂技术问题。 客户支持与关系维护 6. 与客户建立良好的合作关系，成为客户信赖的技术顾问。 7. 为客户、渠道合作伙伴及内部团队提供产品培训和技术研讨会。 8. 支持客户完成产品评估、安装实施及运行优化工作。 销售与业务支持 9. 在客户拜访及项目讨论过程中，为销售团队提供技术支持。 10. 支持产品演示、技术交流及解决方案介绍。 11. 识别客户需求及潜在业务机会，并及时与销售团队共享相关信息。 12.
Description We’re looking for an enthusiastic and highly motivated Technical Support Engineer to identify, diagnose and resolve customers issues. The Technical Support Engineer will be a part of PlainID’s Professional Services team. This is an exciting opportunity to work in
Description About Cyera Come join the company building the security operating model for the age of AI. AI has changed how data is used — and security must change with it. Cyeras mission is to empower
Overview We are seeking bright and friendly individuals with excellent communication skills, willingness to learn and apply new technology and a track record for providing great customer service. You will have opportunities to work in a
About Acturis Canada Acturis is a leading Software-as-a-Service provider for general insurance. Founded in 2000, we have grown exponentially over the past 20 years. To date, more than 95,000 individuals, in over 40 countries, use Acturis
If you are looking for a position where you support the same users, the same systems, and the same environment every day, this is not the role for you. FusionTek is a Managed Service Provider established in
Req ID: 139241 Remote Position: No Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru Summary Incumbents have substantial latitude in determining the best methods and procedures to follow to complete assignments. Tasks are broad and
At Liaison, we’ve helped higher education institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track,
Technical Lead / Exec IT Support (New York City) About OXIO OXIO is the worlds first Telecom-as-a-Service (TaaS) platform. We are democratizing telecom by making it easy for brands and enterprises to launch and operate their own mobile
Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned
Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned
If you are looking for a position where you support the same users, the same systems, and the same environment every day, this is not the role for you. FusionTek is a Managed Service Provider established in
If you are looking for a position where you support the same users, the same systems, and the same environment every day, this is not the role for you. FusionTek is a Managed Service Provider established in
Job Purpose Responsible for hiring, team development, technical leadership, and supervision of the Computer Shop and Service Desk within the IT division at McMurdo Station. Oversees and assigns daily tasking of Computer Technicians. Responsible for the quality
About Troy Hospital Recognized by the US News & World Report as one of the best in the nation for orthopedics and urological services. It has also been ranked #3 on the World’s Best Hospitals list
JOB DESCRIPTION: Point-of-care diagnostics is a growing and dynamic industry helping to improve clinical and economic outcomes globally. Abbott brings a variety of expert viewpoints on new innovations, insights, and impacts that are shaping the future
Overview The Technical Coach II at RealPage, Inc. serves as a senior individual contributor responsible for mentoring and developing Technical Coached and Customer Support Specialist, ensuring they deliver exceptional technical assistance to customers. This role combines deep technical expertise, coaching excellence,
Job Title: SaaS Technical Support Specialist - Smart Glazier (a Cyncly company) Location: London, Hybrid Contract: Full Time, Permanent In your application, please include your CV and short explanation of why this particular role interests you. About us