Role Responsibilities Receive, triage, and manage assigned technical support tickets through Zendesk for ServiceChannel products including APIs, EasyPay, FSM, Data Direct, and related platform services Monitor assigned ticket queues, prioritize inbound requests as directed by Support Queue owner, and
About The Role: This role is currently remote, and the positions core hours are North American. We are seeking a skilled and dedicated Application Support role - Integrations Specialist (Tier 2) is responsible for providing day-to-day technical support and
Role Responsibilities Application/Technical Support: Respond to inbound support requests via help desk platforms (e.g., Zendesk), phone, email, or chat. Triage and prioritize assistance needed, and resolve issues related to software, hardware, or system usage. Training & Guidance: Provide baseline
Key Responsibilities Zendesk Operations Act as the primary administrator and SME for Zendesk. Manage ticket queues, ACD routing, workflows, automations, macros, and business rules. Administer user access, platform governance, and system configurations. Drive workflow automation and
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe
Job title: SOC Analyst Employment Type: Full-Time Work Location: Remote Shift: Rotational About the company: Protera is a Great Place To Work® Certified in India. Protera Technologies, is a global Total IT Outsourcing Services Provider for SAP-centric
Who We Are: Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging its global
Why Us NewRocket is the AI-first Elite ServiceNow Partner that activates real value on the Now Platform. As a trusted advisor to enterprise leaders, we combine industry expertise, human-centered design, and enterprise-grade AI to help organizations
Security Operations Center Analyst Department: Global Analytics and Technology Employment Type: Permanent - Full Time Location: India Description Job location: Remote About the role: The Security Operations Center (SOC) Analyst is responsible for operating and continuously enhancing Sun
Work ScheduleSecond Shift (Afternoons) Environmental ConditionsOffice Job Description Join Us as a Senior Programmer Analyst - The Senior Programmer Analyst performs or supports following activities: Validation for -PV system upgrades/hot fixes, client’s ad-hoc reports, gateways setup, client specific data
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe
Lakeside Software gives organizations with large, complex IT environments complete visibility across their entire digital estate — so they can do more with less. For too long, IT teams have operated in the dark. Costly inefficiencies,
About Workstreet At Workstreet, we’re on an exciting journey to help businesses scale securely by designing and implementing cutting-edge security and compliance programs. As a fast-growing startup, we specialize in a wide range of GRC (governance,
About Workstreet At Workstreet, we’re on an exciting journey to help businesses scale securely by designing and implementing cutting-edge security and compliance programs. As a fast-growing startup, we specialize in a wide range of GRC (governance,
Credit Acceptance is proud to be an award-winning company with workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe