Key Responsibilities Zendesk Operations Act as the primary administrator and SME for Zendesk. Manage ticket queues, ACD routing, workflows, automations, macros, and business rules. Administer user access, platform governance, and system configurations. Drive workflow automation and
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging
Who We Are At Network Solutions, we’ve been trusted for decades to help people get online and stay ahead. We’ve been here since the beginning of the internet, and we’re still building for what comes next.
Role: Client Support Specialist Location: Remote (India - Gujarat, Maharashtra, Madhya Pradesh, Uttar Pradesh, West Bengal, Telangana) Working Hours: Eastern Standard Time (EST) About MediaRadar: MediaRadar equips marketing, sales and analytics leaders with the intelligence they need
Sr Software Engineer, Assurant, GCC-India As a Senior Software Engineer, you’re charged with building high quality, working software that adds demonstrated business value. This is a highly technical position that requires you to both build great
ParcelHero is one of the UKs biggest parcel delivery price comparison sites, with over 5 million visitors a year. Were a scaling, technology-focused business with 120 remote staff worldwide - and were growing fast, expanding internationally
Role Responsibilities Application/Technical Support: Respond to inbound support requests via help desk platforms (e.g., Zendesk), phone, email, or chat. Triage and prioritize assistance needed, and resolve issues related to software, hardware, or system usage. Training & Guidance: Provide
Role Responsibilities Receive, triage, and manage assigned technical support tickets through Zendesk for ServiceChannel products including APIs, EasyPay, FSM, Data Direct, and related platform services Monitor assigned ticket queues, prioritize inbound requests as directed by Support Queue owner,
About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 380-person company that has most of our team in India and the Philippines. A few years ago, Fresh
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft
About Sprinto Sprinto is an Autonomous Trust Platform that centralizes trust requirements across security frameworks, vendors, and customers. Trusted by over 3,000 organizations across 75 countries, Sprinto helps companies stay audit-ready, manage real-time risk, and scale fearlessly
About The Role: This role is currently remote, and the positions core hours are North American. We are seeking a skilled and dedicated Application Support role - Integrations Specialist (Tier 2) is responsible for providing day-to-day technical
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You provide software and application knowledge to support implementation of the given
XO Health believes healthcare is fixable. Become part of the community changing the face of the industry. XO Health is the first health plan designed by and for self-insured employers that delivers a more unified health
About The Job: Red Hat is seeking a customer focused technology professional to be a Delivery Executive for critical growth Telecommunications customers. In this role you will serve as a trusted advisor to customers, accountable for their success with
At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft
FireMon is looking for a Customer Success Manager (CSM) to own a set of large strategic accounts and ensure maximum customer satisfaction, high application engagement, customer retention, and champion growth. The CSM will own the process of determining the
Support a multi-million dollar business supply-chain & logistics team Fresh Prints is a New York-based custom apparel startup. We work with talented student entrepreneurs and provide the working capital, training, and support they need to build businesses at