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CRM Operations Specialist II Our team supports Clients Portal, Vendor Portal, and the Oracle PeopleSoft platform, while also preparing to support upcoming Salesforce CSM and Community Hub platforms. The team provides support across both internal and
Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are predominantly routine, but may require deviation
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