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You arent answering tickets to just hit a metric, you are the frontline voice that directly shapes our product and user experience. The support team is the foundation that determines whether our users will succeed. You
Overview The Managed Services Customer Success Manager (CSM) is a strategic, client‑facing role responsible for leading the client-side implementation experience, driving adoption of the Managed Services operating model, and ensuring long‑term success for Managed Services clients.
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