Technical Support Analyst Department: Customer Support Employment Type: Full Time Location: Remote Description Infor is a leader in technology-driven innovation, dedicated to delivering high-quality enterprise applications and automations. We value creativity, integrity, and a commitment to excellence. Infor’s Velocity Suite
Role Responsibilities Receive, triage, and manage assigned technical support tickets through Zendesk for ServiceChannel products including APIs, EasyPay, FSM, Data Direct, and related platform services Monitor assigned ticket queues, prioritize inbound requests as directed by Support Queue owner, and
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Say hello to a rewarding career and come join
DNVs – Digital and Data Solutions Electric Grid group is seeking a Technical Support Analyst to act as front-line support, facilitating the care of clients in a welcoming, timely and efficient manner. The responsibilities for this role are answering installation,
About AvePoint Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers
About Zoovu At Zoovu, we empower people to discover the products and services they need by building the world’s most intelligent search and product discovery platform. With our cutting-edge technology, we help businesses elevate their customer
The Company At VertiGIS, we build powerful GIS software. Our portfolio of products, solutions, and services enhance the capabilities of leading mapping software, most notably Esri’s ArcGIS. For decades, professionals have relied upon us to overcome complex technical challenges
Technical Support Analyst Department: Customer Support Employment Type: Full Time Location: Hyderabad Description Infor are looking for a Technical Support Analyst who is passionate about delivering high-quality, customer-focused support. As part of our dynamic Global Support team, you will play a key role in resolving
At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in
At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock
Production Support Analyst Department: IT Employment Type: Full Time Location: Remote- USA Compensation: $67,000 - $89,000 / year Description Trilon is building a supercharged, technology-enabled future for our people and partners. The Product Support Analyst plays a critical role in
We seek to move the world forward through innovative thinking. Woolpert is an award-winning, global leader in architecture, engineering, and geospatial services. We blend design excellence with cutting-edge technology to deliver exceptional client value. Our team
At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in
About Us Municipal Software Corporation, part of Harris Computers Frontline portfolio, is a trusted provider of purpose-built software for local governments. Our flagship CityView platform helps municipalities streamline permitting, licensing, planning, land management, code enforcement, and inspections —
Overview Supports and assists in the provision of high-quality professional Radiology services to Dartmouth Health and its contracted hospitals. Uses numerous radiology IT systems to ensure that accurate radiology images are displayed for interpretation by radiologists. Assists
Role Responsibilities Application/Technical Support: Respond to inbound support requests via help desk platforms (e.g., Zendesk), phone, email, or chat. Triage and prioritize assistance needed, and resolve issues related to software, hardware, or system usage. Training & Guidance: Provide baseline training
Key Responsibilities Zendesk Operations Act as the primary administrator and SME for Zendesk. Manage ticket queues, ACD routing, workflows, automations, macros, and business rules. Administer user access, platform governance, and system configurations. Drive workflow automation and
MRI Software is seeking a Software Support Analyst to join our team in Cape Town! This individual will be responsible for resolving customer software queries and will need to analyse software issues to recommend solutions. Engaging with clients via email and telephone
Are you interested in building your expertise in ERP support and problem-solving? At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues and keep their operations running smoothly. In this role, you will manage
Overview The Level 2 Security Technical Support position exists within Interface’s Customer Support Organization centered around Security Lifecycle Support. Interface provides nationally recognizable clients with a diverse bundle of managed communications, networking, and security solutions. A Level 2 Technical Support Agents’ functional