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Position: Business Systems Analyst Location: 3 days per week in Sacramento, CA; must be in office Wednesdays Contract: 6 month extendable contract MUST BE ABLE TO WORK W2. Top Skills: • Bachelor’s degree is a
Description Key Accountabilities Handle incidents and IT service requests. Provide first-time resolution where possible. Escalate to local or specialist teams when required. Maintain ticket quality and accurate records. Deliver a strong, consistent user experience. First Contact
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