Provide technical support to customers via case management systems, email, and web meetings. Troubleshoot and resolve product-related issues within Archer applications and integrations. Analyze customer-reported problems, gather diagnostic information, and perform root cause analysis. Reproduce issues in test
Proudly voted a Great Place to Work®, we are a dynamic startup in the SaaS space that is revolutionizing how businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated
Proudly voted a Great Place to Work®, we are a dynamic startup in the SaaS space that is revolutionizing how businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated
Requirements • Provide second-level application support for business-critical applications and assigned projects. • Investigate, troubleshoot, and resolve application-related incidents and service requests within the agreed SLAs. • Perform root cause analysis and support problem management activities. • Analyze
Date Posted:2026-03-12 Country: Egypt Location: 11 M.Mandour, Nasr City, Cairo At Otis, we move billions of people every day! How? Through our talented Team of more than 72,000 employees, who are passionate about what we do
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