Key Responsibilities Zendesk Operations Act as the primary administrator and SME for Zendesk. Manage ticket queues, ACD routing, workflows, automations, macros, and business rules. Administer user access, platform governance, and system configurations. Drive workflow automation and continuous
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by
We’re Tovala, a food-tech company reinventing home cooking to save consumers time. Through an innovative combination of hardware, software, and fresh food delivery, we make it incredibly simple for anyone to prepare and enjoy delicious, home-cooked
Description Makwa Global is a tribally owned, SBA-certified federal contractor. We provide innovative solutions and operational support to U.S. Government agencies worldwide. Our success is built on integrity, collaboration, strategic thinking, and exceptional attention to detail. We
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe
About Us Municipal Software Corporation, part of Harris Computers Frontline portfolio, is a trusted provider of purpose-built software for local governments. Our flagship CityView platform helps municipalities streamline permitting, licensing, planning, land management, code enforcement, and
Data Support Analyst Department: Information Technology - Data & Reporting Employment Type: Full Time Location: Bloomington, MN Reporting To: Application Support & IT Operations Manager Compensation: $75,000 - $90,000 / year Description We are seeking a Data Support Analyst to support day-to-day data
Role Responsibilities Application/Technical Support: Respond to inbound support requests via help desk platforms (e.g., Zendesk), phone, email, or chat. Triage and prioritize assistance needed, and resolve issues related to software, hardware, or system usage. Training & Guidance: Provide
Role Responsibilities Receive, triage, and manage assigned technical support tickets through Zendesk for ServiceChannel products including APIs, EasyPay, FSM, Data Direct, and related platform services Monitor assigned ticket queues, prioritize inbound requests as directed by Support Queue owner,
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Say hello to a rewarding career and come join
Are you interested in building your expertise in ERP support and problem-solving? At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues and keep their operations running smoothly. In this role, you will manage and
Work ScheduleRotational days/weekends Environmental ConditionsOffice Job Description 職務概要（Position Summary） Support Analyst／Technical Support Specialist II は、Technical Support Team の一員として、Thermo Fisher Scientific の Digital Science and Automation Solutions（DSAS）部門が提供する製品について、お客様に対し24時間365日の高品質なテクニカルサポートを提供する役割を担います。 このポジションでは、サポート案件に対して目標対応時間内に迅速に対応するとともに、ヘルプデスクサービスの継続的な改善活動へ積極的に参加することで、高い品質基準を維持することが求められます。 また、週末勤務および、顧客サポートやトレーニングのために最大25％程度の出張に対応できることが必要です。 主な職務内容（Key Responsibilities） 優れた分析力および問題解決能力を有し、Thermo Fisher ScientificのDigital Science and Automation Solutions製品（SampleManager LIMS、Watson LIMS、Integration Managerなど）に関する知識を持つこと。
Description We are seeking an Underwriting Support Analyst to join our growing operations team and play a critical role in providing superior support to the Underwriting and Operations Units. As the Underwriting Support Analyst, you will work closely with Underwriting Assistants and Underwriters
Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in
Why Citi? Join a Global Bank that believes in its talent. We’re looking for talented individuals to help shape the future of global banking. At Citi, we are intensely focused on driving innovation and productivity. You’ll
Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek. WHO WE ARE: Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C)
About The Role: This role is currently remote, and the positions core hours are North American. We are seeking a skilled and dedicated Application Support role - Integrations Specialist (Tier 2) is responsible for providing day-to-day technical
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the
Mercury is evolving how we think about Quality — moving from a primarily scorecard-based model toward an insights-driven, coaching-focused approach that helps teams learn, improve, and scale responsibly. Were looking for a Senior Quality Analyst to join