Technical Support Analyst Department: Customer Support Employment Type: Full Time Location: Remote Description Infor is a leader in technology-driven innovation, dedicated to delivering high-quality enterprise applications and automations. We value creativity, integrity, and a commitment to excellence. Infor’s Velocity Suite
Role Responsibilities Receive, triage, and manage assigned technical support tickets through Zendesk for ServiceChannel products including APIs, EasyPay, FSM, Data Direct, and related platform services Monitor assigned ticket queues, prioritize inbound requests as directed by Support Queue owner, and
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Say hello to a rewarding career and come join
Work ScheduleRotational days/weekends Environmental ConditionsOffice Job Description 職務概要（Position Summary） Support Analyst／Technical Support Specialist II は、Technical Support Team の一員として、Thermo Fisher Scientific の Digital Science and Automation Solutions（DSAS）部門が提供する製品について、お客様に対し24時間365日の高品質なテクニカルサポートを提供する役割を担います。 このポジションでは、サポート案件に対して目標対応時間内に迅速に対応するとともに、ヘルプデスクサービスの継続的な改善活動へ積極的に参加することで、高い品質基準を維持することが求められます。 また、週末勤務および、顧客サポートやトレーニングのために最大25％程度の出張に対応できることが必要です。 主な職務内容（Key Responsibilities） 優れた分析力および問題解決能力を有し、Thermo Fisher ScientificのDigital Science and Automation Solutions製品（SampleManager LIMS、Watson LIMS、Integration Managerなど）に関する知識を持つこと。 ITサービスマネジメント（ITSM）のベストプラクティスを理解し、インシデント管理、問題管理、根本原因分析（Root
About AvePoint Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers
The Company At VertiGIS, we build powerful GIS software. Our portfolio of products, solutions, and services enhance the capabilities of leading mapping software, most notably Esri’s ArcGIS. For decades, professionals have relied upon us to overcome
About The Role: This role is currently remote, and the positions core hours are North American. We are seeking a skilled and dedicated Application Support role - Integrations Specialist (Tier 2) is responsible for providing day-to-day technical support and
At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We
At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe
We seek to move the world forward through innovative thinking. Woolpert is an award-winning, global leader in architecture, engineering, and geospatial services. We blend design excellence with cutting-edge technology to deliver exceptional client value. Our team
About Us Municipal Software Corporation, part of Harris Computers Frontline portfolio, is a trusted provider of purpose-built software for local governments. Our flagship CityView platform helps municipalities streamline permitting, licensing, planning, land management, code enforcement, and
Overview Supports and assists in the provision of high-quality professional Radiology services to Dartmouth Health and its contracted hospitals. Uses numerous radiology IT systems to ensure that accurate radiology images are displayed for interpretation by radiologists. Assists
Data Support Analyst Department: Information Technology - Data & Reporting Employment Type: Full Time Location: Bloomington, MN Reporting To: Application Support & IT Operations Manager Compensation: $75,000 - $90,000 / year Description We are seeking a Data Support Analyst to support day-to-day
The salary for this role is £40,000. This role is being offered on a 12 Month Fixed Term Contract. Are you experienced in working with SQL, Databricks, and cloud-based data platforms to deliver high-quality data solutions?
Role Responsibilities Application/Technical Support: Respond to inbound support requests via help desk platforms (e.g., Zendesk), phone, email, or chat. Triage and prioritize assistance needed, and resolve issues related to software, hardware, or system usage. Training & Guidance: Provide baseline
Key Responsibilities Zendesk Operations Act as the primary administrator and SME for Zendesk. Manage ticket queues, ACD routing, workflows, automations, macros, and business rules. Administer user access, platform governance, and system configurations. Drive workflow automation and
Are you interested in building your expertise in ERP support and problem-solving? At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues and keep their operations running smoothly. In this role, you will manage
The Senior IT Support Analyst is a highly visible technical leader within Client Services, responsible for advancing the end-user technology experience across Casey’s enterprise. This role combines endpoint engineering, workplace technology leadership, automation, analytics, and executive support to drive operational
Overview The Level 2 Security Technical Support position exists within Interface’s Customer Support Organization centered around Security Lifecycle Support. Interface provides nationally recognizable clients with a diverse bundle of managed communications, networking, and security solutions. A Level 2 Technical Support Agents’ functional