Workforce Manager ITCON Services is seeking an experienced Workforce Manager to lead workforce planning, forecasting, scheduling, and staffing optimization for a large-scale federal contact center operation. The Workforce Manager will be responsible for ensuring staffing resources are effectively
Remote Content Manager for USCIS At ITCON Services, we dont just manage programswe help power mission-critical services that impact millions of people. We are seeking a strategic and detail-driven Remote Content Manager to lead content operations supporting a high-visibility
Operations Manager ITCON Services is seeking an experienced Operations Manager to oversee the day-to-day operations of a large-scale contact center supporting a Federal client. This is a hands-on leadership role responsible for ensuring efficient operations, strong team performance,