Workforce Manager ITCON Services is seeking an experienced Workforce Manager to lead workforce planning, forecasting, scheduling, and staffing optimization for a large-scale federal contact center operation. The Workforce Manager will be responsible for ensuring staffing resources are
Operations Manager ITCON Services is seeking an experienced Operations Manager to oversee the day-to-day operations of a large-scale contact center supporting a Federal client. This is a hands-on leadership role responsible for ensuring efficient operations, strong team
Remote Content Manager for USCIS At ITCON Services, we dont just manage programswe help power mission-critical services that impact millions of people. We are seeking a strategic and detail-driven Remote Content Manager to lead content operations supporting