Description The CATI Quality Control (QC) Monitor is responsible for monitoring, evaluating, coaching, and documenting the performance of Computer-Assisted Telephone Interviewing (CATI) interviewers conducting Veterans Affairs (VA) survey research studies. This position plays a critical role in ensuring that
Description The Veterans Affairs CATI Interviewer conducts structured telephone interviews with U.S. military Veterans participating in Veterans Administration (VA) programs. These can include mental health treatment, suicide prevention, and service dog training programs. Interviewers collect data for
Service Desk Analyst Req number:R8301 Employment type:Full time Worksite flexibility:Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years
Requisition No: 881915 Agency: Department of Revenue Working Title: CUSTOMER SERVICE REPRESENTATIVE I - 73005351 Pay Plan: Career Service Position Number: 73005351 Salary: $38,760.36 - $49,501.08 plus $1,268.76 Competitive Area Differential (CAD) / annually Posting Closing