Description The CATI Quality Control (QC) Monitor is responsible for monitoring, evaluating, coaching, and documenting the performance of Computer-Assisted Telephone Interviewing (CATI) interviewers conducting Veterans Affairs (VA) survey research studies. This position plays a critical role in ensuring that
CATI Quality Control (QC) Monitor The CATI Quality Control (QC) Monitor is responsible for monitoring, evaluating, coaching, and documenting the performance of Computer-Assisted Telephone Interviewing (CATI) interviewers conducting Veterans Affairs (VA) survey research studies. This position plays a critical
Description The Veterans Affairs CATI Interviewer conducts structured telephone interviews with U.S. military Veterans participating in Veterans Administration (VA) programs. These can include mental health treatment, suicide prevention, and service dog training programs. Interviewers collect data for