At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us,
At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business.
Job Description The Professional Practice Lead (PPL) plays a pivotal role in leading and providing clinical support to a team of Client Services Supervisors (CSS), consisting of Registered Practical Nurses (RPNs) and Registered Nurses (RNs). By fostering collaboration with
日本の投資家を、世界基準の体験へ。 Citiは、100以上の市場に広がるネットワークと統合プラットフォームで、機関投資家の複雑なニーズを正確・迅速・透明なサービスに変えていくグローバルバンクです。東京はその中核拠点。Operations(Client Operations)は、Securities Services/TTSなどの各チームと連携し、エンドツーエンドの顧客体験・効率性・コントロールを同時に高水準で実現しています。 本ポジションでは、主要機関投資家の“顔”としてClient Serviceをリードし、日本市場の複雑性とCitiのグローバルな強みを橋渡ししながら、デジタル化・プロセス最適化・リスク管理を前進させていただきます。(ハイブリッド勤務/グローバル連携あり) 仕事内容(Key Responsibilities) クライアント・リーダーシップ:日本の信託銀行/資産運用会社など主要機関投資家のエスカレーション窓口かつ戦略的パートナーとして、複雑なクロスボーダー投資ニーズに応える。 E2E改善/変革の推進:STP向上、手作業削減、例外管理の標準化を主導し、未然防止(Escalation Prevention)とTAT短縮を両立。 マルチ機能・マルチプロダクト運営:セトルメント/アセットサービシング/オンボーディング等の複数機能、および債券・株式・投信など複数プロダクトの運営を俯瞰してリード。 戦略立案と実行管理:運営KPI/KRIの設計、キャパシティ&スキル計画、改善ロードマップの策定と進捗管理。データドリブンに成果を可視化。 グローバル連携:海外拠点・リージョン・プロダクト・テクノロジーとOne Citiで協働し、グローバル標準と日本の特殊性を整合。英語での交渉・調整をリード。 人材・組織開発:3–5年目安のピープルマネジメント(採用/評価/育成/サクセッション)と、包摂的なチーム文化の醸成。 コントロール/リスク:規制・社内ポリシーに準拠した堅牢な統制を維持しつつ、スループット最大化を図る。 応募資格(Requirements) 必須 カストディ/証券オペレーションのマネージャー経験(チーム運営、品質/納期管理、エスカレーション対応) ピープルマネジメント経験(目安:3–5年)— 採用、評価、育成、パフォーマンスマネジメント 複数機能/複数プロダクト(例:セトルメント、アセットサービシング、オンボーディング/債券・株式・投信など)をカバーした運営経験 戦略的な計画立案と実行(KPI設計、リソース計画、改善ロードマップ) Change maker/Drive:標準化・自動化・STP改善の主導実績 プロアクティブな課題発見・未然防止・再発防止の推進力 グローバルコミュニケーション(英語)での協働経験(リージョン/グローバルとの調整・交渉) 日本の信託・アセットマネジャーの業務慣行への理解と、主要機関投資家対応の実務経験 言語:英語(ビジネス必須)/日本語(基礎〜ビジネス尚可。社内外のやり取りは他メンバーで補完可能) プロダクト知識:非日本証券(US/EU債券等)の取り扱い経験 以下のいずれかに強み:アセット、コーポレートアクション、ミューチュアルファンド(投信) 歓迎要件(Preferred) NPS/CSATなど顧客体験指標の改善をリードした実績 可視化ダッシュボード/例外管理等のデータドリブン運営 クロスボーダー運営(税務・開示含む)の知見 タレント育成/サクセッションの運用経験 必要な資格 日本証券業協会 外務員一種(本ポジションの職務遂行にあたり必要となる資格です)
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us,
About the Role We’re looking for a Client Strategy Lead to play a pivotal role in owning client relationships, driving integrated strategy across disciplines (creative, media, CRO), and championing business growth for our clients - and for Pearmill. You’ll be
Job Description: Job Title: Financial Risk Lead, Trust and Securities Services (TSS) Location: London Corporate Title: Vice President In this role, you will own and drive the financial risk agenda across the entire Trust & Securities Services (TSS) franchise,
About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience,
Location: Remote, willingness to travel Travel Required: 20-40% Position Summary Natera is seeking a dynamic and experienced Director of EHR Implementation & Client Services to lead and execute on our enterprise EHR integration strategy. This leader will report to
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and
Woodard & Curran is a national engineering, science and operations firm with a simple vision for clean water, a safe environment, healthy communities and happy people. As an employee-owned company, we strive to cultivate teams that
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us,
About this role BlackRock is one of the world’s preeminent asset management firms and is a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock’s
Company:Mercer Description: We are seeking a talented individual to join our Claims Service team at Marsh. This role will be based in Pune & Mumbai. This is a hybrid role that has a requirement of working at
As part of our Compliance & Product Services Commercial Auto team, you will help shape the technical development of new and revised insurance programs that respond to today’s evolving business environment. You’ll work across key personal lines
Job Description SummaryThe CCST (Cyber Client Service Technician) will be the primary GE HealthCare Services face to the customer(s) for all issues related to device cybersecurity. The CCST will be the primary liaison between the GE HTM service team and
Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough
About the role Division50 helps businesses grow with done-for-you digital marketing — paid advertising, social media management, SEO, and lead generation, delivered as monthly retainers. Were hiring a Full-Cycle Sales Executive to own the entire cycle —
Who we are. As an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Listed among American Bankers FinTech 100 and the Inc. 5,000 fastest growing companies in
Overview The Opportunity: As a German or French speaking Institutional Client Service Relationship Manager at Fisher Investments Europe, you will have the essential responsibility to ensure we are servicing our clients. This includes frequent interactions (through European travel for