ATI Advisory is a healthcare research and advisory services firm changing how businesses, communities, and public programs serve complex populations. We deliver insight backed by original research and provide practical solutions for our clients and the families
Overview As the Lead Quality Auditor, you play a pivotal role in elevating the quality of contact center patient-support interactions, supporting the QA Manager in driving analytics, process improvement, and program governance. In addition to performing
Overview As a Quality Auditor, you are responsible for all contact center quality assurance, associated with inbound/outbound calls, for all agents in Patient Access Management. You will score multiple calls on quality and audit all agents
ATI Advisory is a healthcare research and advisory services firm changing how businesses, communities, and public programs serve complex populations. We deliver insight backed by original research and provide practical solutions for our clients and the families
ATI Advisory is a healthcare research and advisory services firm changing how businesses, communities, and public programs serve complex populations. We deliver insight backed by original research and provide practical solutions for our clients and the families
ATI Advisory is a healthcare research and advisory services firm changing how businesses, communities, and public programs serve complex populations. We deliver insight backed by original research and provide practical solutions for our clients and the families
Overview We are seeking a highly motivated Workforce Management Lead to oversee and coordinate a team of analysts supporting inbound and outbound contact center operations. In this role, you will combine analytical expertise with day-to-day team