About Certus We sit at the intersection of people and technology—building training and education solutions that help more than 4 million learners each year enter, advance, or reinvent their careers. Our customers are some of the
Job Summary:The Director, Contact Center Technology provides strategic leadership for the organizations enterprise contact center technology ecosystem, driving the vision, roadmap, governance, and execution of technology initiatives that enhance customer experience, operational efficiency, scalability, and business
We power one of the world’s largest online compliance and workforce skills training ecosystems—enabling organizations to build safer, more capable, and high-performing teams at scale. But our ambition goes far beyond content delivery. We are redefining how