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Job title: People Operations Manager Type of employment: Full-time Shift Schedule: TBD About the Employer: Outsource Recruiter is a done-for-you global recruitment solution. We help businesses build a team of quality outsourced talent one hire at
Job Summary: The Real-Time Analyst (RTA) is responsible for monitoring and managing intraday performance across multiple teams or contact center operations. The RTA ensures service level agreements (SLAs), productivity metrics, and staffing efficiency targets are met