At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our
The Support Operations Analyst (WFM Capacity Planner) plays a key role in enabling consistent, high-quality global support delivery and enablement at MRI Software. This position focuses on workforce management, quality monitoring, incident support, and operational process management and
IT Service Center Operations Data Analyst delivers high value insights that improve performance, efficiency, and customer experience of our Service Center operations and projects. This role integrates subject matter expertise in call center metrics and project reporting
Job Description Grow your career at Cedars-Sinai! The Enterprise Information Services (EIS) team at Cedars-Sinai understands that true clinical transformation and the optimization of a clinical information systems implementation is fueled through the alignment of the
The Workforce Management (WFM) Analyst I is responsible for supporting workforce planning activities that ensure optimal staffing levels, efficient resource utilization, and achievement of service level objectives across customer and operational support teams. This role performs forecasting, scheduling,
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there
PS Job Title: Analyst I (CCO) Work Place Flexibility: Hybrid Legal Entity: Entergy Services, LLC *This vacancy will be filled as a Workforce Management (WFM) Real-Time Analyst I, II or III depending on qualifications. * Job Summary / Purpose:
Hi! Im Allie, Head of Support at Ashby. As our Support organization scales globally, one of the most critical levers for delivering an exceptional customer experience is making sure we have the right capacity, in the
CXAI Financial Analyst Location: Guatemala, El Salvador Work style: On-site Modality: Full-time Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital
Job Description Position Summary The Labor Analyst supports the Workforce Management Manager by executing the daily operational, system-support, configuration, maintenance, and validation work required to keep the enterprise WFM environment accurate, stable, and usable. The position serves as
About the Team There are a lot of activities that happen in our stores so we have a strong cross-functional team focused on doing Anything for Pets by supporting the store teams through effective communications, processes
At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed
About the opportunity We are looking for a Planning Analyst that will be in charge of administering several schedules for different operation areas both front & back-office and steering network resources and capacity KPIs to ensure the
Overview HealthEdge® offers AI-powered operational infrastructure for health insurance companies, guaranteeing an enduring financial edge in an increasingly competitive market. Were experiencing strong market momentum, with a growing number of health plans choosing HealthEdge to modernize
Job Title:Senior Analyst- Workforce Management Work Type:Permanent Location:DLF Downtown, Sector 25A Phase 3, Block 4 It’s more than a career at NAB. It’s about more meaningful work, more global opportunities and more innovation beyond boundaries . Your
The Workforce Planning Tracking and Real Time Analyst is responsible for analyzing call volume, staffing levels, schedule adherence, and call center performance data to ensure that KPIs are being met. They are to identify and anticipate issues;
QUALIFICATIONS: A minimum of 12 years progressive experience in a related field Technical/Vertical/Value Stream skills needed: UKG Pro Work Force Management (WFM), Timekeeping, Accruals, Timeoff, Scheduling, Leave Management, Attestation, Device/Clock configuration, Activities, DataViews, Integrations (Boomi/API), UKG Pro
We Could Use Someone Like You in Our Crew. Job Title: Data Analyst Overview: We are seeking a dedicated Data Analyst focused on the reporting and analytics side of operations. In this role, data tells a story—we are
About TailorCare TailorCare is transforming the experience of specialty care. Our comprehensive care program takes a profoundly personal, evidence-based approach to improving patient outcomes for joint, back, and muscle conditions. By carefully assessing patients symptoms, health
Are you a data-driven workforce planning professional who thrives in fast-paced contact centre environments? Join Allianz Partners Malaysia (AWP Services Sdn Bhd) as a Workforce Management Analyst and play a pivotal role in shaping APAC operational performance