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Supervisor - Call Center Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed. Interview and recommend hiring and promotion of contact center
CSR II Operations Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are predominantly routine, but may require deviation from standard screens,
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