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Job Title Analyze defect tickets and change requests (CRs) across assigned modules (Collections, Transactions, etc.). Review requirements using RTM (Requirements Traceability Matrix), RDD (Requirements Design Document), and User Stories. Perform root cause analysis (RCA) for defects and validate
Job Title Provides subject matter expertise and leadership for Medicare Stars quality improvement (QI) programs and activities. Provides subject matter expertise in planning and implementing QI initiatives and education programs to support improved Medicare Star ratings.
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