Role Summary/Purpose: The AVP, Digital Contact Strategy will be responsible to develop, deliver and manage collections strategies for digital channels (emails, text messages, mobile app), leveraging statistical methods, advanced analytics, and deep domain expertise. The role will
DESCRIPTION: Duties: Apply strategic, data science and quantitative skills within Regulatory Operations including Suspicious Activity Reporting, Know Your Customer processes, fraud detection, dispute resolution, and credit bureau furnishing compliance. Engage stakeholders and consolidate partnerships to continuously