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Opportunities with Optum Behavioral Care are focused on improving millions of lives through technology-enabled behavioral health care. start a rewarding career where we strive to provide simple access to various behavioral health care services. Be part
Opportunities with Optum Behavioral Care Opportunities with Optum Behavioral Care are focused on improving millions of lives through technology-enabled behavioral health care. Start a rewarding career where we strive to provide simple access to various behavioral
Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are predominantly routine, but may require deviation
Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of
Essential Duties and Responsibilities: - Provide feedback regarding the design, development and distribution of training programs and materials as needed. - Conduct, plan, and coordinate training to a variety of audiences. - Coordinate logistics for instruction events,
