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Call Center Remote Customer Service Representative Fully Remote Virginia - Richmond, VA Overview Salary Range $17.00 - $18.50 Hourly Position Type Full Time Category Customer Service Description Its truly an exciting time to be a part
Essential Duties and Responsibilities: - Supervise a team of employees through cultivation of a high performance team - Ensure adequate staff coverage for assigned program area - Serve as subject matter expert for identified area of program
- Train, mentor and coach less tenured change management analysts. - Partner with product management team to see changes through implementation. - Partner with project management team to see changes through implementation. - Communicate directly with