Pharmacy Technician Contract Position Process new prescription orders and renewals, including controlled substances Answer inbound calls from patients, physicians, and healthcare staff Verify patient identity using two identifiers Document interactions in CPRS Escalate professional-scope questions to a
Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of