Job Summary We are seeking a Senior UX/UI Designer to serve as the strategic lead for our digital product ecosystem. You will be the internal authority on user behavior, interface standards, and the integration of emerging
Customer Service Rep - Remote (Must live near McAllen, TX) Maximus is currently seeking Customer Service Representatives to support the Federal Emergency Management Agency (FEMA). FEMAs mission is to help people before, during, and after disasters.
Essential Duties and Responsibilities: - Works on assignments that are routine in nature, with responsibilities easily learned on the job. - Monitor call volume and staffing data to ensure workers are performing in accordance with established
Essential Duties and Responsibilities: - Supervise the workforce management team and workflow to support management in all aspects of the workforce function within the project. - Create and maintain workforce monitoring schedules for team members to
Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are predominantly routine, but may require deviation from
Essential Duties and Responsibilities: - Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals. - Provides medical subject matter expertise. - Performs advanced database searches. - Composes documents,
