Description & Requirements Maximus is recruiting for a call center, Customer Service Rep II, to support our CDC INFO (Center for Disease Control) program. CDC INFO is the CDC’s national contact center, providing information to the
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are predominantly routine, but may require deviation from