Customer Service Rep - Remote (Must live near McAllen, TX) Maximus is currently seeking Customer Service Representatives to support the Federal Emergency Management Agency (FEMA). FEMAs mission is to help people before, during, and after disasters. In
Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are predominantly routine, but may require deviation