Position Description: The Senior Cloud & Systems Engineer reports directly to the Director of Security & Technology and serves as the technical right hand for the IT and systems function at KPA. This role sits at
At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation and deliver mission-critical customer experiences
Job Summary:The Director, Contact Center Technology provides strategic leadership for the organizations enterprise contact center technology ecosystem, driving the vision, roadmap, governance, and execution of technology initiatives that enhance customer experience, operational efficiency, scalability, and business
Job Summary:The Director, Contact Center Legal Intake provides strategic and operational leadership for LegalShields Member Intake Services organization, ensuring the delivery of exceptional member experiences through a high-performing, omnichannel contact center. This role drives operational excellence,
At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation and deliver mission-critical CX through
Clinical Pharmacist, Pharmacy Outreach The Clinical Pharmacist, Pharmacy Outreach is responsible for optimizing patient outcomes through telephonic interventions. This role focuses on the tactical execution of medication management services, including polypharmacy, adherence, and pharmacotherapy optimization. Candidates
Essential Duties and Responsibilities: - Lead the development and implementation of advanced sourcing and category management strategies through the RFx process. - Oversee the negotiation and development of contracts with new suppliers and/or renegotiate existing contracts