Job Summary Provide initial employee support for technical inquiries received via phone, email, and messaging applications. Assess the nature of problems and resolve basic support issues. Troubleshoot software and hardware issues on laptops, desktops, tablets, and/or smartphones.
Customer Support Specialist III ECS is seeking a Customer Support Specialist III to work in Memphis, TN/Remote. This role will require onsite training and occasional onsite meetings. ECS is seeking a Customer Support Specialist III who