The toughest tickets do not require another person following scripts. They require someone capable of stepping into uncertain situations, misconfigured systems, conflicting evidence, upset customers, and AI-generated noise—then determining what is truly broken. This position is
Product Manager (Remote, Open Roster Contractor Opportunity) Please note: this is an open posting to be considered for future positions (on a remote, contract, hourly basis). EST candidates or ability to work EST hours preferred. Please