Job Summary Minimize losses by assisting with recovery efforts on accounts that are 5 to 80 days delinquent. Help customers with general inquiries such as daily interest accrual, payment schedules, and due date change requests. Utilize
Job Summary Manage a portfolio of accounts that are 81+ days delinquent, utilizing advanced collection strategies to resolve overdue payments. Use advanced knowledge of debt recovery, customer negotiation, and conflict resolution to handle complex accounts, including