1 – 2 of 2 jobs
Customer Experience Specialist Signet Jewelers is the worlds largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox,
Job Title This position will be required to analyze contact center trends including transaction volumes, call volumes, call patterns, staff productivity, and resource allocation. The analyst will monitor inbound call and chat traffic, volume of escalated
Recommended jobs for you
