SEEKING TEMPORARY, REMOTE, TECHNICAL CUSTOMER SUPPORT AGENTS TelaForce, a Titan Technologies company, is seeking temporary Technical Customer Support Agents to join our remote Call Center team. In this role, you will deliver general customer support (90%)
Essential Duties and Responsibilities: - Supervise the workforce management team and workflow to support management in all aspects of the workforce function within the project. - Create and maintain workforce monitoring schedules for team members to
Essential Duties and Responsibilities: - Conduct Monthly 1x1 meetings with staff and evaluate employee performance and make recommendations on employee Bonus and Merit incentives. - Identify and set monthly individual/team goals. - Develop Quality Checklist, based