The Business Analyst will report to the Sr. Product Manager in the Product Management department. This role will support the design and implementation of workflow solutions that automate and optimize operational processes across the organization. Experience
Business Analyst The Business Analyst will report to the Sr. Product Manager in the Product Management department. This role will support the design and implementation of workflow solutions that automate and optimize operational processes across the
Major Responsibilities: Previous experience in Forecasting and capacity planning. 1-2 years of experience in Realtime workforce management required. Experience in programs like Genesis, NICE or tableau wanted! Personnel Resource Management Utilizes call center management tools to monitor