Supervisor - Call Center (Temporary, Remote Lawrence, KS) Lawrence, KS Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as
CSR I Operations The OPM Customer Service Representative I (CSR) is responsible for delivering general OPM healthcare enrollment information to callers. The Customer Service Representatives use basic office equipment and technology such as soft telephones, email,
CSR II Operations (Temporary, Remote Lawrence KS) The OPM Customer Service Representative II is responsible for delivering general OPM healthcare enrollment information to callers. The Customer Service Representatives use basic office equipment and technology such as