MUST reside in Michigan ALREADY as this is hybrid onsite in Grand Rapids Job Description- Scrum Master / Kanban Coach Our customer is in need of a Scrum Master/Kanban Coach to align to infrastructure teams. The
Description Field incoming help requests from end users via both telephone and e-mail in a courteous manner. • Build rapport and elicit problem details from service desk customers. • Escalate problems (when required) to the appropriately