About ProArch: At ProArch, we partner with businesses around the world to turn big ideas into better outcomes through IT services that span cybersecurity, cloud, data, AI, and app development. We’re 400+ team members strong across
Description & Requirements Maximus is currently hiring for Customer Service Representatives to join our New York State of Health (NYSOH) team. This opportunity requires 10 days of onsite training in Rochester, NY with opportunity to work
Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols
Essential Duties and Responsibilities: - Responsible for database administration, data consolidation, data analysis and management reporting. - Design database reports based on the requestors requirements in support of key business strategies. - Perform queries, data extraction, manipulation,
Essential Duties and Responsibilities: - Supervise team members and processes to sustain an effective reporting program that gathers, prepares, trends, and analyzes operational activity. - Coordinate and evaluate the work of Reporting Specialist(s). - Assist with
Essential Duties and Responsibilities: - Supervise the workforce management team and workflow to support management in all aspects of the workforce function within the project. - Create and maintain workforce monitoring schedules for team members to
Essential Duties and Responsibilities: - Assess and evaluate staff performance based on established goals and standards. - Identify and develop areas of opportunity for direct reports. - Manage QC supervisors performance management and tracking methods. -
Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of
Essential Duties and Responsibilities: - Conduct Monthly 1x1 meetings with staff and evaluate employee performance and make recommendations on employee Bonus and Merit incentives. - Identify and set monthly individual/team goals. - Develop Quality Checklist, based
Essential Duties and Responsibilities: - Provide feedback regarding the design, development and distribution of training programs and materials as needed. - Conduct, plan, and coordinate training to a variety of audiences. - Coordinate logistics for instruction
Description: Duties: Job Summary: Data Engineer gains access to data across the organization and provides ongoing analysis of the data by monitoring, profiling and analyzing databases. Requires a mix of functional, data and technical skills. The right