This position is contingent upon the modification of the current RMT contract and the award of Option Year Three (3). The projected start date is 3 August 2026. Since 2002 MAT has been providing top-quality services
Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of