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Location: This position is located in Novi, MI. It is a hybrid role with 3 days in office and 2 days work from home. It is not open to 100% remote. AI is rapidly moving beyond
The Level 1 Help Desk Agent serves as the first point of contact for end users seeking technical assistance. This role is responsible for providing prompt, professional, and effective support for hardware, software, and network-related issues via phone,
