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Senior Business Analyst Requirements Validation • Business Process Analysis • Stakeholder Partnership Location: Fall Church, VA - Client Site (Hybrid – onsite 3 days a week) Clearance: US citizenship and the ability to obtain a DOJ
Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are predominantly routine, but may require deviation
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