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H&B Support Managers report to a Sr. Manager, H&B Support. This role within the H&B Support team is responsible for supervising a team of Support Specialists committed to providing a high level of service to existing and potential
H&B Support Manager H&B Support Managers report to a Sr. Manager, H&B Support. This role within the H&B Support team is responsible for supervising a team of Support Specialists committed to providing a high level of service to existing
Major Responsibilities: Previous experience in Forecasting and capacity planning. 1-2 years of experience in Realtime workforce management required. Experience in programs like Genesis, NICE or tableau wanted! Personnel Resource Management Utilizes call center management tools to