Department: 12223 Enterprise Corporate - Digital Application Development and MyChart Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: This is a remote position working Monday-Friday business hours. Advocate Health may approve
We are seeking customer-focused individuals to join our team supporting a membership services campaign. In this role, you will assist customers with membership inquiries, account updates, cancellations, and service requests while providing exceptional customer service. Successful candidates
Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are predominantly routine, but may require deviation
Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are predominantly routine, but may require deviation
Essential Duties and Responsibilities: - Answer general inbound calls and place outbound calls with the goal of increasing business, customer satisfaction, and customer retention. - Follow basic procedures and scripts, using fundamental knowledge of company and project