VetsEZ is seeking a Mid-Level QA / Automation Engineer to support the testing, validation, and quality assurance of web-based applications within the Department of Veterans Affairs (VA) environment. This role is responsible for planning, executing, and
Essential Duties and Responsibilities: - Answer general inbound calls and place outbound calls with the goal of increasing business, customer satisfaction, and customer retention. - Follow basic procedures and scripts, using fundamental knowledge of company and project