By the 1970s, the travel industry had quietly figured out something that most businesses hadnt: growth at scale required three different go-to-market motions happening at once. Individual travelers booked directly — they walked in, called up,
When medieval Europe raised its cathedrals, the master builder rarely carved the stone. They held the entire structure in their head, sequencing masons, glaziers, and carpenters across decades, reconciling a patrons ambitions with the physics of