Who we are Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with
Location: Boston, MA (work from home with frequent in-person meetings with Boston officials 3-10 business days per month), plus 1-4 days of travel within Massachusetts to prisons and parole offices across the state per month Role